At Kugan Naturals, your privacy is important to us. This policy explains what data we collect, how we use it, and your rights as a user.

Who We Are

Our website address is: https://kugannaturals.com

🔹 What Personal Data We Collect & Why

Comments

When visitors leave comments, we collect:

  • The data shown in the comment form

  • IP address and browser user agent (for spam filtering)

  • An anonymized email hash to detect Gravatar profiles
    Gravatar privacy

Media

If you upload images, avoid EXIF GPS data. Visitors may extract such location info from uploaded images.

Cookies

We use cookies to:

  • Save your name/email for future comments (1-year duration)

  • Determine browser compatibility on login

  • Maintain login sessions and preferences

  • Track article edits (expires in 1 day)

Login & Accounts

If you register:

  • Your name, email, and preferences are stored securely.

  • Login/session cookies last for 2–14 days depending on your settings.

🔹 Embedded Content

Posts may include embedded content (e.g., videos, images). These behave like you visited the original site and may track your data per their privacy policies.

🔹 Analytics & Tracking

We use anonymized site analytics tools (e.g., Google Analytics) to improve user experience. Data collected includes:

  • Page views

  • Session duration

  • Device/browser type

  • Location (approx.)

You can opt out via Google Analytics Opt-out Tool.

🔹 Payments

For purchases, we collect:

  • Name, billing/shipping address

  • Email & phone number

  • Payment method (via Razorpay/Stripe/PayPal – your provider)

Payment gateways process your data independently. Please refer to their privacy policies:

🔹 Who We Share Your Data With

We do not sell or trade your personal data. We may share it with:

  • Payment gateways (for processing)

  • Shipping partners (for order delivery)

  • Government agencies (if legally required)

🔹 How Long We Keep Data

  • Comments and their metadata: kept indefinitely for moderation.

  • Registered users: personal profile info is editable anytime.

  • Orders: retained as per Indian tax & billing laws (minimum 6 years).

🔹 Your Rights

You may request:

  • A copy of your personal data

  • Correction or deletion of your data

  • Removal from email lists at any time

Email us: privacy@kugannaturals.com

🔹 Where Your Data Goes

Visitor comments are scanned by anti-spam tools like Akismet or CleanTalk.

💬 Questions?

If you have privacy-related questions, please contact:
📧 support@kugannaturals.com